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Effective Date: August 8, 2025
Website: https://yeahtv.us
Contact Email: support@yeahtv.us
At YeahTV, we are committed to delivering reliable, high-quality IPTV streaming services to all our customers. We understand that purchasing an IPTV plan online is an important decision, and we want you to feel secure and confident in your choice.
To ensure your satisfaction, we provide a 7-day money-back guarantee on all eligible paid subscription plans. This policy allows you to try our service risk-free — and if it doesn’t meet your expectations, you may request a refund within seven (7) days of your purchase.
Certain terms and conditions apply to maintain fairness and transparency, outlined below.
You may request a full refund if the following conditions are met:
Timeframe: Your refund request is submitted within 7 calendar days from your original purchase date.
Plan Type: The purchase must be for a paid subscription plan (monthly, quarterly, semi-annual, or annual).
Free or paid trial plans are not eligible for refunds.
Purchase Source: The subscription must be purchased directly from yeahtv.us, not through third-party sellers or unauthorized resellers.
Proof of Purchase: You can provide a valid order confirmation, invoice ID, or payment receipt.
Compliance with Terms: Your account must comply with our Terms & Conditions and not show any signs of fraudulent activity or misuse.
Refunds cannot be issued in the following situations:
Trial Accounts:
Free or paid test trials are non-refundable. These are designed to help you evaluate our service before purchasing a full plan.
Expired Guarantee Period:
Requests submitted after 7 calendar days of the original purchase date are not eligible.
Third-Party Purchases:
Subscriptions purchased from unauthorized resellers or websites are not managed by YeahTV. Contact the original seller directly for assistance.
Device or Internet Issues:
Refunds will not be issued for problems related to your internet speed, router setup, device compatibility, or hardware limitations.
Excessive Usage:
If you have used a significant portion of the service during the 7-day period, we reserve the right to deny a refund.
Violation of Terms:
Accounts engaged in fraud, illegal streaming, or policy breaches will not qualify for any refund.
If you meet the refund conditions, follow these steps:
Submit Your Request:
Email us at support@yeahtv.us within 7 days of your purchase.
Include the Following Details:
Full name on the order
Order or invoice number
Email address used during purchase
Date of transaction
Reason for refund request
Verification Process:
Our billing team will verify your eligibility based on this Refund Policy.
We may ask for screenshots, error logs, or issue details to better understand the situation.
Decision & Response:
You’ll receive a reply within 3 business days.
If approved, you’ll get written confirmation of your refund.
Payment Method: Refunds are processed using the same payment method used for the initial purchase.
Processing Time: Please allow 5–10 business days for your bank or payment provider to reflect the refund.
Currency & Fees: Refunds are issued in the original payment currency. We are not responsible for exchange rate differences or fees charged by banks or providers.
Before submitting a refund request, we encourage you to contact our support team — many streaming or setup issues can be resolved quickly by:
Providing step-by-step troubleshooting
Adjusting streaming settings or servers
Offering alternative links or device setup help
Our 24/7 support team is here to make sure your experience with YeahTV remains smooth and enjoyable.
To maintain fairness for all users, YeahTV reserves the right to:
Decline refund requests from users who repeatedly purchase and cancel without a valid reason.
Suspend or terminate accounts found to be abusing the money-back policy.
We may modify this Refund Policy periodically to reflect changes in our service or legal obligations.
All updates will be published on this page with a new Effective Date.
Continued use of our service after updates means you accept the revised policy.
If you have any questions or wish to request a refund, contact our billing department:
YeahTV – Billing Department
Email: support@yeahtv.us
Website: https://yeahtv.us
By purchasing a subscription from YeahTV, you confirm that you have read, understood, and agreed to all terms stated in this Refund Policy.
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